Metro Nissan Dallas Reviews
Read What Our Customers Have To Say About Their Experience At Our Dealership
T.J. L.
18:06 22 Nov 23
Just bought a new 2023 Armada at Metro Nissan. I had an amazing buying experience and respect their professionalism. Steve Evans, Anthony and Adam were...
Ashonti B.
10:23 08 Sep 23
Came in for a multi-point inspection and everything that came back from the report, I was already tracking, which made me feel safe in knowing I wasn't...
B M.
14:27 05 Mar 23
This review is for the Service Center:Jay (Jairo) Sanchez is an outstanding service advisor. He has excellent communication, responding quickly to...
Rosy A.
10:13 05 Aug 21
The criminal record on my credit deprived me of so many opportunities along side nineteen hard inquiries and about fifteen derogatory items which messed up...
Gregory T.
13:28 19 Jul 21
Hi Guys! I'm Gregory Thompson I have a synchronic/amazon account that was closed 6months ago with a high balance of $9,075, chase and capital one credit...
Moises S.
16:20 17 Jul 21
After searching for WEEKS, I was finally able to find the right car! Very huge, special thank you-shout out to Justin Manning who helped me find this amazing deal. Appreciate everything you’re doing! Thank you Metro Nissan!
Moises S.
01:02 16 Jul 21
After searching for WEEKS, I was finally able to find the right car! Very huge, special thank you-shout out to Justin who helped me find this amazing deal. Appreciate everything you’re doing! Thank you Metro Nissan!
Harry O.
16:47 07 Jul 21
Sometime last month, I was reading an article on medium and I came across a comment about a group of Hackers (Metronet Credit Solution) who could increase...
Savee B
22:29 24 Jun 21
Friendly staff! Gave me realistic expectations, kept me updated on the status of my vehicle service while I waited and got me completed quick. I also bought my car from here a year ago. It was the beginning of the pandemic so I didn't want to come in - I chose the vehicle I wanted online, submitted my app & documents and they delivered it to me all in the same day! Great service here!
Lucretia W.
19:07 14 Jun 21
Best experience. Billy listens and I got everything I asked for. They have even scheduled my first maintenance. Fast easy and finance was good. Excellent...
Carly K.
02:29 13 Jun 21
Amazing service! Justin Manning sold a Nissan Kicks to me today and I’m in love! He really listened to every detail and delivered. Everyone at this location is super nice and out going. I definitely suggest Justin if you’re looking to purchase a new car! He knows what’s best and will find a car in your price range. Thank you again !
Stefani S.
18:38 12 Jun 21
Mario always gives top notch service. I have been going to this location for years, inconsistently because of the previous owners.. and I was happy to see Mario was still there. I love Metro Nissan...and I'm glad Metro took over Clay Cooley, I was not pleased with them. Keep up the exceptional customer service Mario and the team from Metro Nissan.
Caroline G.
23:54 09 Jun 21
Quincy was exceptional! Since I know absolutely nothing about cars, he made me feel so good about the process and went out of his way to let me know that he was looking out for me. He did it all! I will continue to use this dealership in the future and refer anybody that asks! I spoke with several people in the office who were all wonderful but Quincy was my main man and I am so, so grateful!🌟🌟🌟🌟🌟
Ric R.
09:59 09 Jun 21
Came down for their 3 oil changes for $50 bucks it's a great deal, Jared smith helped me out he was very honest I was going to pay for a tire rotation and...
Monkmissy J.
03:23 01 Jun 21
Brought my vehicle in for a recall and state inspection and oil change work was done to my satisfaction, facility was clean.Trina Raleigh kept me posted as to what was happening with my vehicle. I brought the car back the next day because I heard a noise on the drivers side service guy (sorry I don't remember his name) test drove it a couple of times, we didn't find anything wrong but I was assured that if I had any problems to bring it back in.Lastly I had a part fall of a year are so ago , I didn't say anything about it but it was brought to my attention which let me know my vehicle had been checked.
Randall S.
17:36 31 May 21
Trina is the best in service department. Metro Nissan has great prices on used and new cars. I bought both just recently and this dealership has gone above and beyond for me. I am very happy and would recommend Leow or Preston as your sales representative. Thank you Metro Nissan!
Sal T.
22:00 28 May 21
Metro Nissan of Dallas handled my covered warranty in a quick and efficient manner. The staff was courteous, friendly, and knowledgeable.Quincy, who greeted me in the morning, told me the repair should take an hour. He led me to a special "quiet room" where I could work and read, along with coffee that he supplied. One hour later, Quincy arrived with my keys. Ready to go! I would definitely return. I recommend that service department with high grades all around.
Ari R.
21:23 12 May 21
Service is solid, and tending to be consistent
John K.
15:48 04 May 21
Flew from Lubbock to Dallas to pick up my 2011 camaro. Before I even planned on heading to Dallas, Preston reached out and made sure everything was ready before I arrived in Dallas. Preston picked us up straight from the airport, took us to the dealership and immediately provided us with some cold water and snacks. The whole process was smooth, even waiting for the paperwork was entertaining as Preston kept us engaged and had some wonderful conversations. Also really appreciate the finance manger, Brent as he recognized we were in a hurry to drive back home to Lubbock in my new car. Overall a great experience, can’t say enough good things about Preston. Great salesman and even a better person.
Mario G.
04:54 03 May 21
They’re pretty efficient and right on time with the job that’s asked by them
Shirley B.
17:47 20 Apr 21
Everything so far and hope we continue getting such good care
Crystal W.
16:02 07 Apr 21
Hello to the Nissan of Dallas Team,I have to take my time out to thank you for your service that was completed on my vehicle this evening. I wanted to...
Sharon S.
21:13 19 Mar 21
Came in for a regular oil change & service update. Under Nissan warranty I got a new fuel pump & battery I wasn't expecting. Made an appointment & was out within an hour. I was given a rental car and had to come back the next day. Nice clean and repaired car was waiting for me. Aaron was great and on top of it. I've moved to Rockwall, but find myself keep coming back to where I know I will get great service. Their worth the drive !
Deborah S.
20:37 17 Mar 21
This dealership gets to the root of your vehicle concern. They don’t hesitate to offer stellar service .
John, a service rep is awesome!
John, a service rep is awesome!
SPIDERBOY
19:19 17 Mar 21
I don’t usually write reviews but I had to this time because this place has the best staff I’ve ever dealt with in the car selling business. I was lucky enough to do business with Justin, Brent, and Todd. And Nissan is lucky to have representatives like these gentlemen. I can honestly say that the most important thing to these guys is “Make sure that Every customer leaves Metro Nissan happy”. It is super super rare to find car salesmen anywhere as good as the team at this location. Thanks again and know yall have a customer for life in me!
kevo J.
05:28 15 Mar 21
My sales experience was great, thanks to Kennan and Todd. Keenan was amazing throughout the process, this was my first car since I graduated college and I was hesitant to get a lease since other car dealers didn't take me seriously and even though I met all the criteria whether it was a good credit score or proof of income they wouldn't take their time with me. However, Keenan took his time and help me throughout the process, showed me every option I had in my price range let me test drive the ones I chose and helped me throughout the negotiation.And Todd help me get the best deal possible. I am very happy with my choice, and wouldn't have happened without Kennan!
Peter Junior-Bryan I.
20:26 09 Mar 21
They are very professional and they get the job done perfectly
Leticia M.
17:28 09 Mar 21
I started coming to this service department about a year ago. I've always had amazing service and never had a problem. I love the complimentary car wash...
Jenny P.
22:34 08 Mar 21
Preston was friendly and knowledgeable. Ryan the Sales Manager made most of the deal we negotiated happen. Car was not detailed properly and Preston went out of his way to take me personally where they detail the car and had them clean all the spots that were missed. Waiting for a call back from Brandon the finance manager to fix the scratches from the inside but have no doubt he will make it happen. Rob also assisted in getting these pictures to the right people even though he wasn’t involved in the buying process. Purchased my vehicle at this location after shopping 6 other dealers because of their excellent service.
Joshua C.
03:38 25 Feb 21
Efficient, professional and courteous. I was in a pinch for a new truck because my old one was becoming unreliable. Being a new father I didn’t want to run the risk of breaking down and being stranded on the side of the road with my daughter. I contacted Metro Nissan after finding the truck I wanted in their inventory online. Jason and Andrew took charge from there and not only worked to get me the truck I wanted at the price I wanted(with extended warranty.) They even delivered it to me the same day insuring my daughter would have safe and reliable transportation going forward. Thanks for the awesome customer service Metro Nissan! God bless!
Yourstrulyy16
15:35 04 Feb 21
I spoke with Aaron in the late afternoon and he was able to get me an appointment the next morning. He was very helpful in educating me on what my car needed and what to look for in the future. My appointment was timely and my Rogue is driving so smoothly now. I had a great experience and will be returning for future service.
Donna I.
21:15 16 Jan 21
Very courteous staff. The wait was extremely long considering i had an appointment.....
Jeanette Cheney R.
17:04 15 Jan 21
everyone there is super friendly. great crew
Cheryl R.
14:02 10 Jan 21
They got me in right away. Everyone I spoke with was very helpful. I was most impressed and happy with Quincy Myers.
Yvonne M.
10:05 06 Jan 21
So far so good, Aaron has been a pleasure to work with. I hope I can continue to come in and work with him for future car maintenance. - Regular oil...
Luis Enrique M.
02:38 20 Dec 20
Servicio y atención al cliente
Ava A.
05:05 19 Dec 20
Quincy and the service crew are nice, professional and technical notch. Because of Quincy, I will now use Metro Nissan for all of my service needs
Vanetta B.
23:39 07 Dec 20
It is small enough to serve you properly!
Everyone is friendly and have your personal interest in mind.
Everyone is friendly and have your personal interest in mind.
Jeff C.
00:05 03 Dec 20
Knowledgeable service advisors
Dale K.
02:22 02 Dec 20
Great customer service. I was kept in communication when my vehicle would be completed.
Eric R.
02:02 02 Dec 20
Great people,nice clean dealership.
Eduardo C.
02:06 26 Nov 20
The staff was very knowledgeable and professional and courteous
Susan L.
20:51 19 Nov 20
Always get the best customer service at Metro Nissan! John has been my service advisor for 5 years. I trust him and wouldn’t dream of going anywhere else. Great service for a fair price!
Leslie S.
16:35 16 Nov 20
So glad I chose Metro Nissan to buy my Pathfinder this weekend. Everyone there was kind, helpful, personable, and great to work with. After test driving and talking with them about the SUV in person, I left unsure about going forward with the purchase. They called me soon after to follow up and were able to work with me to make sure I got the right price and was happy. I came back that same day, they had the paperwork waiting for me, and I was able to drive it home within an hour. My salesperson was Craig who was as sweet and caring as can be. The finance team was super great too. Thanks so much to everyone at Metro Nissan of Dallas. It was my first time buying and financing a car on my own and was also a nice birthday gift to myself to boot. Very grateful.
Jerry C.
17:02 07 Nov 20
Great courtesy and honesty. Very informative.
Juan P.
19:11 01 Nov 20
Lo recomiendo ampliamente.amabilidad y buen servicio.
Roxanne Wilson S.
18:50 17 Oct 20
They were very helpful in diagnosing the problem and fixing it quickly. I would recommend them.
Joseph D.
18:15 17 Oct 20
Great service and customer service
Margarita C.
13:24 13 Oct 20
I have used them as my service center since 2019 when I bought my Rogue from them. That have always been very helpful and very courteous. It’s quite a drive for me from Flower Mound but I still go here for service as I trust them. I put a lot of miles on my vehicle so thanks for keeping it running smoothly.
Yolanda B.
20:10 08 Oct 20
Across the board the Service I received was Exceptional. The entire Process was Smooth and almost Effortless. Both Sales and Finance Team were very Friendly, Accomodating, Knowledgeable and most of all worked hard for me. I am very pleased with my 2020 Nissan and will definitely do business with this dealership in the future. If you have less than perfect credit like I do, I highly recommend Metro Nissan of Dallas!
Ladonna K S.
20:56 01 Oct 20
New ownership seems to be better,
Susan D.
00:06 28 Sep 20
Benjamin Stewart was awesome! I really enjoyed talking to him and he was very helpful in finding me the right car for my budget. Everyone there was so friendly! I will trade with them again. Thank you all for helping me buy a car! I absolutely love it!
Lowanda O.
21:56 26 Sep 20
The deals are phenomenal.
Andrew B.
22:54 23 Sep 20
Its a great dealership and service center that always takes care of folks! When we go to get some work done - ask for John!
Rey Sierra J.
21:28 23 Sep 20
Great service always. Friendly staff!
Wayne R.
20:44 18 Sep 20
Well please with Service on vehicle and time for the repair.
Veta Curren P.
05:20 12 Sep 20
Friendly and professional
Donna M.
01:26 12 Sep 20
Excellent Customer Service and professionalism. John in Service department is the best.
Season A.
21:22 11 Sep 20
⭐⭐⭐⭐⭐
I received a 2020 Nissan Kicks from Metro Nissan Dallas in January. Everyone that works there, are very professional and they still treat you with high/full respect. Doesnt matter what your credit history looks like, they are willing to work with you and try their hardest to get what you want. but do have common sense if you have a low or bad credit score, you will put money down or have a high car payment. you pay for what you want. but remember make payments on time and they will help you get that car payment back down in a year. do not give up, this business is welling to help you before someone else will.
I received a 2020 Nissan Kicks from Metro Nissan Dallas in January. Everyone that works there, are very professional and they still treat you with high/full respect. Doesnt matter what your credit history looks like, they are willing to work with you and try their hardest to get what you want. but do have common sense if you have a low or bad credit score, you will put money down or have a high car payment. you pay for what you want. but remember make payments on time and they will help you get that car payment back down in a year. do not give up, this business is welling to help you before someone else will.
P W G.
16:13 31 Aug 20
Purchasing a car in with the challenges we face today could have been a real nightmare. I didn’t have this experience with Metro Nissan. I started out with an inquiry about the availability of a car and price via phone. I got a quick response and let them know I was just looking and not ready to purchase. When I was ready, I was able to conduct the entire purchase process over the phone and text message. I worked with Andrew Pendleton and Todd Counts and both were so easy to deal with. I didn't have any high-pressure sales and they were both very respectful of my time. I chose to go to the dealership to complete the paperwork, but they offered to deliver the car to me and sign all the paperwork at my home. I was in and out of the dealership in about 30 minutes and Andrew brought the remainder of the paperwork to my house for my wife to sign. Dealing with Todd and Andrew was a real pleasure they are great assets to the Dealership.
Laura J.
01:30 29 Aug 20
Absolutely impressed with the service team. From the time they answer the phone till your in your automobile going home, they provide excellent customer service and care.
My Armada was cared for, parts were replaced and other housekeeping items addressed and I was back on the road within a few hours.
John and Jennifer were wonderful to work with and will be the reason I return.
My Armada was cared for, parts were replaced and other housekeeping items addressed and I was back on the road within a few hours.
John and Jennifer were wonderful to work with and will be the reason I return.
Pastor C.
04:04 24 Aug 20
These guy's are amazing!!! Words can't even begin to describe how awesome of a job they did for me! They went above and beyond to help me get into my vehicle of choice. They truly blessed me and I can't thank them enough. If you want a new or used car then this is your dealership! I promise you, you won't be disappointed!
Nikki M.
22:59 13 Aug 20
I can't express how grateful I am.
My car died. It started out as a very stressful situation and was a COMPLETE disaster on CarMax' end. Thanks to John Mendow, I left today smiling. I needed a new transmission. The work was completed in less than 12 hours and with all the extra little details. My car is CLEAN, and the gas tank was filled. I hope the entire dealership is as good as John and the service department. If so, I know where I'm purchasing my next vehicle!!!
My car died. It started out as a very stressful situation and was a COMPLETE disaster on CarMax' end. Thanks to John Mendow, I left today smiling. I needed a new transmission. The work was completed in less than 12 hours and with all the extra little details. My car is CLEAN, and the gas tank was filled. I hope the entire dealership is as good as John and the service department. If so, I know where I'm purchasing my next vehicle!!!
Michelle M.
12:38 02 Aug 20
Summary = Asked for my Nissan 30,000 mileage maintenance as it was due soon. They showed me an iPad with the 30,000 mileage maintenance services and I...
Andre L Dunn Hughey S.
03:30 11 Jul 20
great services and great people Andrew Pendleton was our Sales Associate and he was wonderful. Thanks for your help guys
Dan M.
15:48 22 Jun 20
When I decided to buy a Certified Pre-Owned Altima, I checked out every Nissan Dealership in the area and these guys were by far the most helpful and the most accommodating on working with me in cost. Since purchasing my vehicle, their service has been top notch. I’ve taken the time to do the research so you don’t have to. If you want a Nissan, Metro is where you need to go. You won’t find better value anywhere else in the area.
David O.
02:24 04 Jun 20
great. servicece. friendly staff specially the advisors. Mr. jhon and Me. Mario
Chad L.
03:17 26 May 20
We have never had a better car buying experience. From start to finish, the process was flawless. Andrew, Jason, and JD are the definition of...
Chantal L L.
18:02 30 Jan 20
Great Service, friendly. New to Texas and rhey took care of me here. Will be back.
Kari B.
03:08 22 Dec 19
Daniel and Aaron are the best dynamic duo...thank you for making my mom's buying experience flawless and stress-free!
Beverly P.
19:27 20 Nov 19
customer service was 5 🌟🌟🌟🌟🌟
Carlos P.
16:39 20 Nov 19
From the moment we walked into the dealership, we were treated great!! All the staff were courteous and really care about what we wanted. Most importantly, they were honest about what could or couldn't be done. Our salesperson, Justin, was friendly and very professional. We will be recommending a lot of people to Metro Nissan Dallas!!
Shelby Lynn P.
15:24 13 Oct 19
Everyone was very polite . They had great customer Service . They answered all of our questions . Meanwhile in our buying process we were accommodated with snacks and drinks . They were very patient with us and did not try to push any other vehicles on us . They made sure that when we left there we were happy and we left with what we wanted. I highly recommend anyone who is looking to buy a vehicle. Everyone that you come in contact with is very nice and respectful. We will definitely be coming back with our future purchases . Thank You Metro Nissan 😉
Merilyn R.
14:23 22 Sep 19
Courteous sales people:. They listened to our needs and accommodated those needs; diligently worked with us with regard to price. Icing on the cake: we were done in three hours! They made the car dealership experience a whole lot nicer and not the dreadful task we all think of when buying a new car.
Ta'Brechi H.
17:42 16 Jun 19
2019 Yelp 120 Challenge - #55Metro Nissan is located off of the LBJ Freeway and it is rather easy to get to. I visited Metro Nissan on a Saturday morning...